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SHOP POLICIES
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation: before item has shipped
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
More information
Last updated on May 15, 2021
Frequently asked questions
Sizing details
I make the butter in 4 oz and 8 oz and if you request a custom size please message me and i will help you
Are these hair butters right for my hair type?
These hair products are good for everyone men and women.
Care instructions
Please keep in cool area or in the fridge. Do not leave in a hot environment or it will melt but if you refrigerate for 20 mins it will be good as new.
why does my hair butter look different?
There are whipped hair butters. if it is kept in a hot environment it will melt but once you refrigerate it will be good as new.
Custom and personalized orders
yes I do custom orders feel free to message me
How long will it take for my order to arrive?
It takes 4-5 business days for orders to arrive at its destined location for domestic orders.
It takes 3-10 business days for orders to arrive at its destined location for international orders.